Webhosting Support

Economy Web Hosting

Please click here for Enhanced Webhosting Support.

Any questions about our web hosting services should be directed to Domains@SpiritOne.com

While we do not explicitly support any code supplied by our users, questions about web page code, cgi scripts, or perl scripts should be emailed to Webmaster@SpiritOne.com

Our web server supports CGI, PERL, and PHP4. Our web server does not support ASP, .NET, or Cold Fusion. FrontPage Server Extensions are available for Enhanced Web Hosting customers.

PHP4 requires no special configurations. A special directory for PERL or CGI scripts is required to use either. You can request a CGI directory using the CGI Directory Request Form.

Uploading your web pages

All web page files should be uploaded into the public_html directory.

Web files uploaded for personal web pages can be found at http://www.spiritone.com/~{yourusername}.

If no index.html file is present in your public_html directory, you will receive an "Access Forbidden" error message until a file named index.html (or index.htm, or index.php, etc...) is uploaded to your public_html directory.

The command-line FTP client included in Windows will not work with our FTP server. Unix command line FTP should work normally.

Uploading files with an FTP client

NOTE: even though we recommend the following free FTP clients for you to install and use to upload and download web content to and from your space on the server, support for the programs is very limited, in most cases covering just the basic settings for the program.

Other web hosting topics

Enhanced Web Hosting

Server Names

For all Advanced webhosting, substitute your own domain name where you see domainname.com

  • Mail Server. POP, SMTP, and IMAP:
      mail.domainname.com
  • FTP Server:
      ftp.domainname.com
  • Web Mail:
      http://www.domainname.com/webmail
  • Administrative Control Panel:
      http://www.domainname.com/admin

Uploading Web Page Files

Connect to the FTP server for the account, and log in using the Admin Username. Upload all web page files into the mainwebsite_html directory.

If you do not know your Admin Username, just contact our Web Hosting Department at 503-240-8200, or via email at Domains@SpiritOne.com.

MySQL Databases

MySQL Databases can be created through the Administrative Control Panel.

Adding Mailboxes or Aliases

Mailboxes and aliases are added through the Administrative Control Panel. Our staff does not need to be informed of any changes you make using the control panel.

Using the Administrative Control Panel

The Administrative Control Panel can be accessed at:
  http://www.domainname.com/admin

You may receive a warning about the security certificate when accessing the control panel. Accept the certificate.

Once logged in to the control panel, click on Help on the left side of the page to access the control panel's help system.

What are People Saying about SpiritOne?

"I have had great experiences with the service department. When I first signed up, someone came out and helped me get connected with SpiritOne late one night, in return for cookies! Virtually every time I've called with questions or problems since then, the service folks have been unfailingly kind and helpful, even though I am essentially incompetent with technical issues.