SpiritOne Internet Services

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Home News Upstream Provider Issue

Upstream Provider Issue

At around 3:00 PM, Integra Telecom, our upstream internet provider, starting experiencing massive packet loss on their network. This resulted in a trickle-down effect of problems on our network, specifically our email server connectivity and internal infrastructure (webmail, billing server access, etc.). We do not have an ETA from Integra, but a call into their Support indicates they are aware of the issue and are working on resolution.